Refund policy

Bling It On Brenda Return & Exchange Policy
We hope you LOVE everything you order from Bling It On Brenda! :two_hearts::sparkles: But we understand that sometimes something just doesn't work out.

Returns
Eligible items may be returned within 14 days of delivery for cash or store credit.

To be eligible for a return:

Items must be unworn, unwashed, and unused
All original tags must still be attached
Items must be free of makeup, deodorant, perfume, pet hair, smoke, or other odors
Items must be returned in their original condition
Items that do not meet these requirements will not be eligible for return or store credit.

Final Sale Items
The following items are FINAL SALE and cannot be returned or exchanged:

Sale and clearance merchandise
Jewelry and earrings
Hats and hair accessories
Bodysuits and intimate apparel
Gift cards
Items specifically marked FINAL SALE
Pre-Orders & Coming Soon Items
Pre-order items are merchandise that has been ordered from our vendors but has not yet arrived at Bling It On Brenda.

By purchasing a pre-order item, you are reserving your item in advance.

Estimated arrival dates are estimates only and may change due to vendor, manufacturing, or shipping delays.

Once a pre-order has been submitted to our vendor, pre-orders cannot be canceled or refunded due to shipping delays or a change of mind.

If Bling It On Brenda is unable to fulfill your pre-order, you will receive a full refund to your original payment method.

Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery and include photos of the item.

We'll work with you to make it right! :two_hearts:

Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Original shipping charges are non-refundable.

We strongly recommend using a trackable shipping method, as Bling It On Brenda is not responsible for return packages that are lost in transit.

Store Credit
Once your return is received and approved, your store credit will be issued for the eligible merchandise amount.

Store credit does not include original or return shipping charges.

Questions?
Have a question about your order or whether something qualifies for a return? Please reach out before sending your item back.

:two_hearts: Thank you for shopping small and supporting Bling It On Brenda!
We appreciate you more than you know! :sparkles::shopping_bags: